TALENSER – PRIVACY POLICY

TALENSER respects your privacy and is committed to protecting your personal, professional, and corporate data. This Privacy Policy explains what information we collect, how we use and store it, and how you can manage your data. The Platform is available only to users aged 18 years or older.

2.1 Personal & Identity Data: Full Name, Email, Phone, Date of Birth, Government-issued IDs (PAN, Passport, Driving License, National ID), Selfie verification for KYC.

2.2 Professional & Education Data: Resume/CV, Employment History, Educational Certificates, Skills & Competency Details.

2.3 Corporate & Founder Data: Company registration documents, Incorporation certificate, Shareholding structure, Founder KYC.

2.4 Expert Interviewer Data: Identity verification, Education & Experience verification, Employee ID/Corporate affiliation, AI interview evaluation data.

2.5 AI & Platform Usage Data: AI mock tests & interview recordings, Behavioral & compatibility scores, Interaction logs, timestamps, IP, and device info.

2.6 Payment & Transaction Data: Transaction ID, payment method type, Billing information, Payment confirmation status.

We collect and process data to:

• Verify identity, education, experience, and company details
• Deliver AI assessments, interviews, and simulation reports
• Match talent with companies and founders with co-founders
• Prevent fraud, misconduct, and unauthorized access
• Comply with legal obligations including IT Act 2000 and DPDP 2023
• Improve and optimize Platform performance

Data is processed based on:

• User Consent
• Contractual necessity for subscriptions and enterprise services
• Legitimate business interests
• Legal compliance obligations

We may share your data with:

• Payment processing partners
• Identity verification and KYC partners
• Cloud and hosting providers
• Legal authorities as required
• Expert interviewers (only required assessment data)

We do not sell personal or corporate data to third parties.

Data is retained:

• While your account is active
• For compliance with KYC/AML regulations (minimum 5 years)
• For fraud prevention and dispute resolution

Users may request deletion subject to legal retention requirements.

You may:

• Access and review your data
• Correct inaccuracies
• Request deletion or anonymization
• Withdraw consent where applicable

Requests must be sent to support@talenser.com.

We implement:

• Encryption in transit (SSL/TLS) and at rest
• Role-based access control
• Secure cloud infrastructure
• Regular security audits & monitoring

However, no system is completely immune to risk.

We use cookies for:

• Authentication & session management
• Analytics & performance tracking
• Personalization of AI-based services

Users may manage cookies via browser settings. See our Cookie & Tracking Policy for details.

Data may be stored or processed outside India, depending on service providers. We ensure compliance with local data protection laws where applicable.

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of updates.