TALENSER – PRIVACY POLICY

TALENSER respects your privacy and is committed to protecting your personal, professional, and corporate data. This Privacy Policy explains what information we collect, how we use and store it, and how you can manage your data. The Platform is available only to users aged 18 years or older.

2.1 Personal & Identity Data: Full Name, Email, Phone, Date of Birth, Government-issued IDs (PAN, Passport, Driving License, National ID), Selfie verification for KYC.

2.2 Professional & Education Data: Resume/CV, Employment History, Educational Certificates, Skills & Competency Details.

2.3 Corporate Data: Company registration documents, Incorporation certificate, Shareholding structure, Authorized Signatory KYC.

2.4 Expert Interviewer Data: Identity verification, Education & Experience verification, Employee ID/Corporate affiliation, AI interview evaluation data.

2.5 AI & Platform Usage Data: AI mock tests & interview recordings, Behavioral & compatibility scores, Interaction logs, timestamps, IP, and device info.

2.6 Payment & Transaction Data: Transaction ID, payment method type, Billing information, Payment confirmation status.

We collect and process data to:

• Verify identity, education, experience, and company details
• Deliver AI assessments, interviews, and simulation reports
• Match talent with companies and support expert-led interview workflows
• Prevent fraud, misconduct, and unauthorized access
• Comply with legal obligations including IT Act 2000 and DPDP 2023
• Improve and optimize Platform performance

Data is processed based on:

• User Consent
• Contractual necessity for subscriptions and enterprise services
• Legitimate business interests
• Legal compliance obligations

We may share your data with:

• Payment processing partners
• Identity verification and KYC partners
• Cloud and hosting providers
• Legal authorities as required
• Expert interviewers (only required assessment data)

We do not sell personal or corporate data to third parties.

By creating a TALENSER profile, you acknowledge and agree that your profile information (such as your name, profile photo, skills, experience, projects, assessment scores, and other professional details) may be shared with prospective employers and hiring organizations for recruitment and hiring purposes.

To help connect you with relevant opportunities, TALENSER may also use your profile in marketing, promotional materials, talent showcases, and company outreach campaigns. Sensitive information, including your contact details, will never be shared publicly without your consent and will only be accessible to authorized companies in accordance with our Privacy Policy and Terms of Service.

Your information will always be handled securely and used solely to support employment, hiring, and talent discovery purposes.

Data is retained:

• While your account is active
• For compliance with KYC/AML regulations (minimum 5 years)
• For fraud prevention and dispute resolution

Users may request deletion subject to legal retention requirements.

You may:

• Access and review your data
• Correct inaccuracies
• Request deletion or anonymization
• Withdraw consent where applicable

Requests must be sent to support@talenser.com.

We implement:

• Encryption in transit (SSL/TLS) and at rest
• Role-based access control
• Secure cloud infrastructure
• Regular security audits & monitoring

However, no system is completely immune to risk.

We use cookies for:

• Authentication & session management
• Analytics & performance tracking
• Personalization of AI-based services

Users may manage cookies via browser settings. See our Cookie & Tracking Policy for details.

Data may be stored or processed outside India, depending on service providers. We ensure compliance with local data protection laws where applicable.

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of updates.