Help Center
Find answers to common questions, troubleshoot issues, and learn how to get the most out of Talenser.
Getting Started
New to Talenser? Start here.
Account & Profile
Managing your account, profile, and settings.
KYC Verification
Identity verification process and requirements.
Subscriptions & Billing
Plans, payments, upgrades, and refunds.
AI Interviews
AI-powered interviews and recordings.
AI Simulations
AI simulations for skill practice and assessment.
Matching & Discovery
How matching works and managing connections.
Messaging & Chat
In-app messaging, invitations, and communication.
Technical Issues
Browser, recording, and platform troubleshooting.
Privacy & Security
Data protection, privacy, and account security.
Mock Tests & Assessments
Taking mock tests, scoring, and certifications.
Still need help?
Our support team is ready to assist you. Raise a ticket and we will get back to you based on your plan priority.