Force Majeure Policy

Force Majeure refers to events beyond reasonable control, including:

• Natural disasters
• Acts of government or law enforcement
• Wars, terrorism, riots, or civil unrest
• Labor disputes, strikes, or industrial action
• Cyberattacks, IT system failures, or prolonged internet outages
• Pandemic or epidemic events
• Any other unforeseen event

TALENSER shall not be liable for delays or non-performance caused by Force Majeure. Delivery timelines for role-based hiring, candidate screening, AI assessments, and subscription features may be extended automatically without penalty.

Where feasible, TALENSER will inform affected users promptly. Notification may be provided via email, in-app message, or website notice.

For enterprise services, promised delivery dates impacted by Force Majeure are automatically extended. The 15-day post-promised-date grace period begins after resolution of the Force Majeure event.

No refund shall be granted for delays caused solely by Force Majeure. Clients may request rescheduling or extension once normal operations resume.

TALENSER is excused from liability to the extent performance is prevented by Force Majeure. Users acknowledge these events are unpredictable and unavoidable.

TALENSER reserves the right to update this policy at any time.

For questions regarding this policy, contact us at support@talenser.com, or write to us at SY.NO 208/P, Eshwar Colony, Shadnagar, Hyderabad, Telangana 509216, India.